featuring

Issue 72 of Modern Law Magazine is here! 👀
This issue features…

📌 Interview: Service wins out! Moji Oshisanya, Senior Director of Customer & Content Transformation at VoucherCodes.co.uk 
📌 Interview: Client-Centred Law: How Wolferstans Leads with Superior Service, David Price, Head of Client Services & Recruitment, Wolferstans
📌 Interview: Navigating Change, Nick Emmerson, President of the Law Society of England and Wales
📌 Interview: If You Take Care of Your Employees, They Will Take Care of Your Customers, Kelly Best, Managing Director – Product, Customer Experience & Marketing, Virgin Red
📌 Indepth: How Can Law Firms Use Digital Marketing to Improve Client Satisfaction in 2025? David Gilroy, Managing Director at Conscious Solutions
📌 Insight: Reimagining Legal Fees: Why 2025 Demands a New Approach to Pricing, Shaun Jardine
📌 Feature: Should Law Firms be Getting More Social? Why No-Cost Marketing is a Must, Hannah Perryman, Senior Account Manager, Consortium more than marketing
📌 Feature: Client Care, a Barrister’s Perspective, Tanveer Qureshi, 4-5 Gray’s Inn Square
📌 Feature: Scaling Client Care: How different sized law firms approach client care
📌 Customer Focus: Elevate Client Service with Enhanced Legal Resourcing, Vanessa Jerrom, Senior Lead Consultant at BigHand 
📌 Customer Focus: The Customer Focused Approach, Zoe Fillingham, Head of Operations at Searchflow and Dee McKenna, Head of Estate Admin and Bonds at CLSQ 
📌 Forum: The Client Connection: Conveyancing Panel 
📌 LegalTechTalk
📌 10 Minutes With… Monia Kapur, Isadore Goldman